HOVERCare for X1
HOVERCare for X1
Currently the HOVERAir X1 is only shipping to the US, UK, and EU. Please click here to sign up for our emails and be the first to know about special deals and changes in availability!
HOVERCare is a comprehensive protection plan designed for HOVERAir X1 devices. This service offers users peace of mind through coverage for accidental damage and repairs, ensuring that your device remains operational and protected.
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Learn more: https://eu.hoverair.com/pages/hovercare
Discounted Replacement
If your device is accidentally damaged or lost, you can pay a small fee for a brand-new or like-new replacement, so you can keep flying.
Factory Maintenance
Enjoy comprehensive maintenance that includes inspections, firmware updates, cleaning, and replacing worn parts like propellers and frames to ensure optimal performance.
Exclusive Repair Discounts
If your HOVERAir device or accessories are damaged under normal use or accidental circumstances during the validity period, you can enjoy exclusive discounts on repairs. Note that repair costs accumulate, and discounts cannot be used if they exceed the number of services.
Loaner Device
While your HOVERAir device is being repaired, you can rent a loaner device by paying a deposit, which is fully refundable upon return. This way, you won’t miss any flying time.
Replacement Express
When you send in a faulty device, we’ll immediately send you a replacement to minimize downtime.
When purchasing and using Care, please note the following rules (details please see: HOVERAir terms and conditions):
1. Each device may use the Care service only once and cannot be linked to multiple or consecutively bound multiple Care services. Additionally, only X1 devices activated within the last 30 calendar days can successfully bind and activate the Care service. You can use the Eligibility Check feature on the Care page (link) to verify your device’s eligibility in advance.
2. Please ensure your X1 device was purchased from an authorized retailer. If you bind and activate the Care service through any means without this, we reserve the right to refuse the associated coverage services. You can find our authorized channels through the "Where to Buy" link in the footer.
3. After purchasing Care, you may cancel your order for a refund at any time before binding and activation via the order confirmation page.
4. After purchasing Care, you will receive a unique code via the email used for the purchase. Please promptly bind and activate it through the HOVERCare page (link).
5. If you have any other specific inquiries, please contact us at support@hoverair.com.
